Data Deletion

How to delete your data from UpGrow Connect

If you are a business using UpGrow Connect

1. Stop new data: sign in, open WhatsApp → Numbers and click Disconnect. We immediately stop receiving messages from those numbers and delete the stored Meta access token.
2. Delete everything: sign in, open Account → Profile and use Delete my account. Your account, connected numbers, contacts, messages, media and integration settings are deleted immediately, and you get a confirmation code you can check on this page. Or email info@upgrowacademy.com from your account's email address with the subject "Delete my account" and we do it within 30 days. We keep invoices only as long as tax law requires.
3. Remove our app from Facebook: in Meta Business Suite go to Settings → Integrations → Connected apps, or on Facebook go to Settings → Apps and websites, and remove UpGrow Connect. Meta then notifies us automatically and gives you a confirmation code you can check on this page.

If you chatted with a business that uses UpGrow Connect

Your messages belong to that business, which decides how they are kept. Please ask the business directly to delete your data. You can also email us at info@upgrowacademy.com with your WhatsApp number and the business name. We will pass the request on to the business and help them carry it out.

More details are in our Privacy Policy.